MP4 file format seems one of Sony PlayStation iv (PS4) supported native video formats for playback. But the weird thing is that MP4 not playing error comes from time to fourth dimension, for case, PS4 won't recognize MP4 files, or your MP4 video absolutely not showing in the folder of USB bulldoze when PS4 Media Player is scanning files. Then what's the matter? This article volition effigy out why PS4 non playing MP4 files and how to view MP4 videos on PS4 easily.

Fix PS4 Not Playing MP4

Why Some Sure MP4 Files Not Playing on PS4?

Like the Roku and Chromecast, Sony'southward PlayStation four can play video and music files from a USB drive or another computer on your network. This is thank you to the "Media Player" app, which Sony added more a yr and a half after the PS4 was released. There's also a at present-free-to-utilise Plex app for streaming videos from another one of your PCs. Why your PS4 won't see some MP4 files? Actually, it can be caused by diverse reasons. Mayhap information technology'due south an issue of your file names, MP4 video format compatibility, the MP4 file blazon, or the USB file system etc. To be specific, there's a number of potential scenarios how PS4 non working with MP4 files:

Reason 1. Wrong file system on your USB drive. When using a USB storage device, the drive must be formatted with either the exFAT or FAT32 file organization, every bit the PlayStation iv tin't read NTFS. If your drive is formatted with the NTFS file arrangement, yous'll run across an fault later on y'all connect information technology to the PlayStation four. Information technology just won't announced or be usable.

To double-check, right-click the drive in Windows and select "Format". Format it to use the exFAT file system if it'due south currently using NTFS. This will erase all files currently on the drive, and then support any files you care nigh before doing this.

Format USB for PS4

Reason 2. Y'all didn't place your MP4 file in folders. Sony doesn't mention this anywhere, so we bumped into this trouble ourselves. If you just have a video file and dump information technology into the "root" folder of your USB drive, the PlayStation 4 won't see it. Your files must be located inside a binder (any folder yous similar) on the drive or your PS4 won't be able to apply them.

Locate MP4 in a folder

Reason 3. MP4 file is corrupted. MP4 won't play if your MP4 file is corrupted or the information in the container is incorrect.

You've checked all of the above possible reasons and didn't observe any problem while your PS4 still cannot play some sure MP4 files or cannot play them correctly, for example, video or audio lag, dropped frames, missing audio, audio is not in sync, unsupported video format / codec errors and more. If and so, it's probably caused by the reason iv.

Reason 4. MP4 format/codec is not supported. MP4 is simply a video container, which tin can be encoded with a broad range of codecs, similar HEVC, H.264, MPEG-iv, VP9, AAC, AC-3 (Dobly Digital), DTS sound etc. According to PlayStation support website, PS4 only supports playing MP4 files encoded with H.264/MPEG-4 AVC High Profile (AAC LC) and it has poor compatibility with some of the codecs, such as Dolby True Audio and DTS Sound, which will brand MP4 not playing on PS4.

How to Fix PS4 Not Playing MP4 File Due to Format/Codec Incompatibity
- Convert PS4 unrecognized MP4 to H.264+AAC MP4 for better compatibility.

MP4 is a nice container for video libraries and it's widely supported… merely PS4 just supports MP4 files with sepcific video and sound codecs. Therefore, encoding/re-encoding MP4 file is the the about constructive yet easiest solution recommended by us. To go the chore done, you lot can adopt EaseFab Video Converter for assistance. This plan is very easy-to-utilise, and information technology can do fast batch conversion from MP4, MKV, VOB, TiVo, and more to PS4 accustomed file formats without any quality loss. Also, even if yous don't know anything nearly video codec and audio codec, there is no need to worry because this software has optimized presets for PS4.

Tutotorial: How to deocde MP4 to PS4 supported codec/format

PS: The pace-by-step guide is almost the same on PC and Mac. Hither we will have EaseFab Video Converter for Windows equally the instance.

Step i. Download and launch EaseFab Video Converter on Windows PC or Mac. Click Add Video button to import your MP4 video files that PS4 doesn't back up. Dragging and droppping works besides. (Note: batch conversion is supported, so you tin several mov videos to the plan to convert at a time.)

Import MP4 Video File(s)

Stride two. Click Contour bar and move mouse cursor to Game Hardware and select PS4 (H.264 + AAC MP4 contour optimized for Sony PS4) as the output format.

Directly Select PS4 Profile

Step three. The converter enables you to preview the movie(s) to be converted. You tin can also cull to or not to edit the video, rename the video, or change the output binder destination. After clicking the giant Convert button on the bottom right, you lot are adept to go and feel the stable and fast conversion on PC or Mac.

How to transfer converted MP4 files to PlayStation Video from PC/Mac

Option 1: Use the PS4 Media Role player to Play the Converted MP4 Movies

Once you're done, you tin "safely remove" the USB drive from your figurer and plug it into one of the USB ports on your PS4 — there are a few located on the front that are usually used for charging your controllers. Launch the PS4 Media Player app and your USB bulldoze volition appear as an choice.

You'll see the PS4's "Media Actor" app icon in the PS4'southward "content area" — that strip of icons on the principal screen. Select it with your controller and launch it. If you haven't installed the media player app all the same, the icon volition still appear here, but information technology'll accept you to the PlayStation Shop where you can download the app for costless first.

Start PS4 Media Player

Select your USB bulldoze, scan to the music or videos you desire to play, and use the buttons on the controller to control playback.

While playing a video, you tin can press the L2 and R2 shoulder buttons to rewind and fast frontward. Press the "Options" button to open a playback command console, and press the triangle button to view information about the file.

Play MP4 Movies on PS4 Media Player

Option 2: Use a DLNA or Plex Server

If yous don't want to connect USB drives directly to your PS4 and ferry media files back and forth that mode, you lot can stream videos and music from a DLNA server to your PlayStation iv. The PS4 Media Actor app will detect compatible DLNA servers on your home network and offer them every bit options right alongside any connected USB devices when yous open it.

If yous're looking at streaming over the network, Plex is a more total-featured solution y'all might want to look at.

The PlayStation 4 also offers apps for streaming from Netflix, Hulu, YouTube, Amazon, and other services, but sometimes y'all merely need to play dorsum some local media files formatted in MP4, MKV, VOB,e tc. It took Sony over a year and a half to add this option, but information technology's hither now, so enjoy taking advantage of information technology.